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How to request a doctor’s appointment with your primary care physician in San Sebastián (2026)

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Cost

Free

Free (National Health System)

Time at office

0 minutes (online or phone)

Estimated time

Appointment available in 1-3 business days for non-urgent cases

Quick summary

Guide for requesting an appointment with your primary care physician or family doctor in San Sebastián, País Vasco. Online, by phone, and at the health center. Osakidetza — Servicio Vasco de Salud system in 2026.

Required documents

  • Health card (TSE or regional health card)

    The health card from the Basque Country or the European Health Insurance Card (EHIC) if you are from another EU country.

  • ID document (DNI, NIE, passport)

    Patient’s identity document.

0 €
Free (National Health System) €0.00
€0.00
€0.00

: 2026

Step by step

  • 1

    Request appointment online through the Osakidetza — Basque Health Service portal

    Go to official site

    In Euskadi, appointments with your primary care physician are managed via Osakidetza (Basque Health Service). You can request an appointment online on the Osakidetza portal, by calling the phone number of your health center (available on the website), or through the Mi Osakidetza app. Osakidetza has health centers throughout the region with service in both Euskera and Castilian.

    !

    Expert tip

    "Save the Osakidetza website as a favorite to always have access to online appointment booking."

  • 2

    Use the Mi Osakidetza app or call your health center directly

    Osakidetza does not centralize appointments via a single phone number: each health center has its own. Find it on osakidetza.euskadi.eus or manage your appointment through the Mi Osakidetza app.

    !

    Expert tip

    "The best times to call and avoid waiting are early morning (08:00-09:00) or in the afternoon if service is available."

  • 3

    Visit your Health Center in person

    If you prefer or do not have access to digital tools, go directly to the reception desk of your nearest Health Center in San Sebastián. The reception staff will give you an appointment with the doctor or refer you to a specialist if needed.

    !

    Expert tip

    "For urgent cases (high fever, sudden pain, new concerning symptom) do not request an appointment — go to emergency or call 112."

  • 4

    Use the Mi Osakidetza app (iOS and Android) to manage all your appointments

    The Mi Osakidetza app (available on iOS and Android) allows you to request, cancel, and check appointments, view medical reports, obtain prescriptions, and much more from your mobile device. Download it for free.

    !

    Expert tip

    "With the app, you can see test results and diagnostic analysis without needing to call or go to the health center."

Offices and service points - San Sebastian

Health Center — San Sebastián (find yours)

Find your nearest Health Center in San Sebastián on Osakidetza’s — Basque Health Service website

Website or Mi Osakidetza app
Generally Mon-Fri 08:00 - 20:00. PAC (Continuity of Care Points) provide 24-hour care.

Frequently asked questions

How do I request an appointment with my primary care physician in San Sebastián?
In San Sebastián, appointments with your primary care physician are managed through Osakidetza — Basque Health Service. You can request them online at https://www.osakidetza.euskadi.eus/cita-previa-atencion-primaria, by calling the phone number of your health center (find it on osakidetza.euskadi.eus), or in person at the reception desk of your Health Center. You can also use the Mi Osakidetza app (iOS and Android).
What is the difference between a primary care physician and emergency services?
A primary care physician (or family doctor) is your regular doctor for non-urgent consultations, chronic condition follow-up, and specialist referrals. Emergency services are for situations that require immediate attention (severe pain, high fever, accident). Using emergency services for non-urgent issues overloads the system.
Can I be seen in Euskera at all Osakidetza centers?
Osakidetza guarantees the right to health care in Euskera at all its centers. If you wish, you can request a Euskaldun (Basque-speaking) professional. The Mi Osakidetza app is also available in Euskera.
Can I make an appointment for a family member?
Yes. You can make an appointment for a family member (minor children, elderly relatives) through the same channels. You will need their health card number.
How long do I have to wait to see my primary care physician?
For non-urgent cases, the usual waiting time is 1 to 3 business days depending on demand in your area. If the reason is urgent but not severe enough for emergency services, you can request it as an 'urgent' appointment.

This procedure in other cities

Official sources and useful links

This guide is for informational purposes only. Always check the official source for current information.