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How to request an appointment with your primary care doctor in Pontevedra (2026)

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Cost

Free

Free (National Health System)

Time at office

0 minutes (online or telephone)

Estimated time

Appointment available in 1-3 business days for non-emergency cases

Quick summary

Guide for requesting an appointment with your primary care doctor or family physician in Pontevedra, Galicia. Online, by phone, and at the health center. System SERGAS — Servizo Galego de Saúde in 2026.

Required documents

  • Health card (TSE or regional health card)

    The Galician health card or the European Health Insurance Card (EHIC) if you are from another EU country.

  • DNI, NIE or passport

    Patient identification document.

0 €
Free (National Health System) €0.00
€0.00
€0.00

: 2026

Step by step

  • 1

    Request appointment online on the SERGAS — Servizo Galego de Saúde portal

    Go to official site

    In Galicia, appointments with a primary care doctor are managed through the SERGAS (Servizo Galego de Saúde). You can request an appointment online on the SERGAS website, by calling 900 400 116 (free), or via the Sergas Móbil app. The service is available in Galician and Spanish.

    !

    Expert tip

    "Save this web page as a favorite for easy access to online appointment booking."

  • 2

    Call 900 400 116 if you prefer the phone

    You can also request an appointment by calling 900 400 116. Have your health card and your local health center number at hand.

    !

    Expert tip

    "The best times to call and avoid long wait times are early morning (8:00-9:00) or late afternoon if the service is available."

  • 3

    Go to your Health Center in person

    If you prefer or do not have digital access, go directly to the reception desk of your nearest Health Center in Pontevedra. The reception staff will give you an appointment with a doctor or refer you to a specialist if needed.

    !

    Expert tip

    "In case of emergency (high fever, acute pain, new worrying symptom), do not request an appointment — go to urgent care or call 112."

  • 4

    Use the Sergas Móbil app (iOS and Android) to manage all your appointments

    The Sergas Móbil app (iOS and Android) allows you to request, cancel, and check appointments, view medical reports, get prescriptions, and much more from your mobile device. Download it for free on iOS and Android.

    !

    Expert tip

    "With the app, you can see test results and diagnostic analysis without needing to call or visit the health center."

Offices and service points - Pontevedra

Health Center — Pontevedra (find yours)

Search for your nearest Health Center in Pontevedra on the SERGAS — Servizo Galego de Saúde search engine

900 400 116
Usually Monday to Friday 8:00 - 20:00. PAC (Continued Care Points) offer round-the-clock urgent care.

Frequently asked questions

How do I request an appointment with my primary care doctor in Pontevedra?
In Pontevedra, you can manage your medical appointments through SERGAS — Servizo Galego de Saúde. You can request one online at https://www.sergas.es/A-nosa-organizacion/Cita-medica, by calling 900 400 116, or in person at the reception desk of your Health Center. You can also use the Sergas Móbil app (iOS and Android).
What is the difference between a primary care doctor and an emergency service?
The primary care doctor (or family physician) is your regular doctor for non-urgent consultations, chronic disease follow-up, and referrals to specialists. The emergency service is for situations that require immediate attention (sharp pain, high fever, new alarming symptom). Using the emergency services for non-emergencies can overwhelm the system.
Can I request an appointment in Galician with SERGAS?
Yes. SERGAS offers full service in both Galician and Spanish at their health centers and through digital channels. The app Sergas Móbil and the website are available in both official languages of Galicia.
Can I request an appointment for a family member?
Yes. You can request an appointment for a family member (children under 18, elderly under care) through the same channels. You will need the health card number of the family member.
How long do I have to wait to see my primary care doctor?
For non-urgent cases, the usual waiting time is 1 to 3 business days depending on demand in your area. If it’s an urgent but not critical case, you can request it as 'urgent' during booking.

This procedure in other cities

Official sources and useful links

This guide is for informational purposes only. Always check the official source for current information.