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How to request an appointment with your family doctor in Ourense (2026)

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Cost

Free

Free (National Health System)

Time at office

0 minutes (online or phone)

Estimated time

Appointment available in 1-3 business days for non-urgent cases

Quick summary

Guide for requesting an appointment with your primary care physician in Ourense, Galicia. Online, by phone, and at the health center. SERGAS — Servizo Galego de Saúde system in 2026.

Required documents

  • Health card (TSE or regional health card)

    Galician health card or European Health Insurance Card (EHIC) if you are from another EU country.

  • National ID, residency permit or passport

    Patient identification document.

0 €
Free (National Health System) €0.00
€0.00
€0.00

: 2026

Step by step

  • 1

    Request an appointment online through the SERGAS — Servizo Galego de Saúde portal

    Go to official site

    In Galicia, appointments with your primary care physician are managed via SERGAS (Servizo Galego de Saúde). You can request an appointment online on the SERGAS website, by calling 900 400 116 (free), or through the Sergas Móbil app. The service is available in Galician and Spanish.

    !

    Expert tip

    "Bookmark the SERGAS website for easy online appointment booking."

  • 2

    Call 900 400 116 if you prefer by phone

    You can also request an appointment by calling 900 400 116. Have your health card and the name of your local health center at hand.

    !

    Expert tip

    "The best times to call and avoid long wait times are early in the morning (08:00-09:00) or late afternoon if the service is available."

  • 3

    Visit your local Health Center in person

    If you prefer an in-person visit or do not have access to digital services, go directly to the reception desk at your nearest Health Center in Ourense. The staff will give you an appointment with a doctor or direct you to a specialist if needed.

    !

    Expert tip

    "In case of urgent issues (high fever, severe pain, new worrying symptom), do not request an appointment — go to emergency or call 112."

  • 4

    Use the Sergas Móbil app (iOS and Android) for managing all your appointments

    The Sergas Móbil app (available on iOS and Android) allows you to request, cancel, and check your appointments, view medical reports, request prescriptions, and much more from your mobile device. Download it for free on iOS and Android.

    !

    Expert tip

    "With the app, you can see test results and diagnostic analyses without having to call or visit the health center."

Offices and service points - Ourense

Health Center — Ourense (find yours)

Search for your nearest Health Center in Ourense on the SERGAS — Servizo Galego de Saúde search engine

900 400 116
Generally Mon-Fri 08:00 - 20:00. PAC (Continuous Care Points) offer 24/7 emergency services.

Frequently asked questions

How do I request an appointment with my family doctor in Ourense?
In Ourense, your primary care appointment is managed through SERGAS — Servizo Galego de Saúde. You can request it online on https://www.sergas.es/A-nosa-organizacion/Cita-medica, by calling 900 400 116 or at the reception desk of your local Health Center. You can also use the Sergas Móbil app (iOS and Android).
What is the difference between a family doctor and emergencies?
A family doctor (or general practitioner) is your primary care provider for non-urgent consultations, chronic disease follow-ups, and referrals to specialists. Emergencies are for situations requiring immediate attention (severe pain, high fever, new concerning symptom). Using emergency services for non-urgent issues overloads the system.
Can I request an appointment in Galician with SERGAS?
Yes. SERGAS offers full service in Galician and Spanish at its health centers as well as on digital channels. The Sergas Móbil app and website are available in both official languages of Galicia.
Can I request an appointment for a family member?
Yes. You can request an appointment for a family member (children, elderly relatives) through the same channels. You will need the health card number of the family member.
How long do I have to wait to see my family doctor?
For non-urgent cases, the typical waiting time is 1 to 3 business days depending on demand in your area. If the reason is urgent but not severe enough for emergency services, you can request it as 'urgent' during the appointment.

This procedure in other cities

Official sources and useful links

This guide is for informational purposes only. Always check the official source for current information.