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How to request an appointment with your family doctor in Lugo (2026)

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Cost

Free

Free (National Health System)

Time at office

0 minutes (online or phone)

Estimated time

Appointment available in 1-3 business days for non-urgent cases

Quick summary

Guide for requesting an appointment with your family doctor or general practitioner in Lugo, Galicia. Online, by phone, and at the health center. SERGAS — Servizo Galego de Saúde system in 2026.

Required documents

  • Health card (TSE or autonomous region card)

    Galician health card or European Health Insurance Card (EHIC) if you are from another EU country.

  • ID card, NIE, or passport

    Patient identification document.

0 €
Free (National Health System) €0.00
€0.00
€0.00

: 2026

Step by step

  • 1

    Request appointment online on the SERGAS — Servizo Galego de Saúde website

    Go to official site

    In Galicia, appointments with your primary care physician are managed through SERGAS (Servizo Galego de Saúde). You can request an appointment online at the SERGAS website, call 900 400 116 (free), or use the Sergas Móbil app. The service is available in Galician and Spanish.

    !

    Expert tip

    "Save the SERGAS website as a favorite for easy access to online appointments."

  • 2

    Call 900 400 116 if you prefer the phone

    You can also request an appointment by calling 900 400 116. Have your health card and the name of your local health center at hand.

    !

    Expert tip

    "The best times to call and avoid long waits are early in the morning (8:00-9:00) or late afternoon if the service is available."

  • 3

    Go directly to your local health center

    If you prefer or have no digital access, go directly to the reception desk of your nearest health center in Lugo. The admission staff will give you an appointment with a doctor or refer you to a specialist if needed.

    !

    Expert tip

    "For urgent cases (high fever, acute pain, new concerning symptom) do not request an appointment — go to emergency room or call 112."

  • 4

    Use the Sergas Móbil app (iOS and Android) for managing all your appointments

    The Sergas Móbil app (iOS and Android) lets you request, cancel, and check appointments, view medical reports, get prescriptions, and more from your mobile device. Download it for free on iOS and Android.

    !

    Expert tip

    "With the app, you can view test results and analytical findings without needing to call or visit the health center."

Offices and service points - Lugo

Health Center — Lugo (find yours)

Search for your nearest health center in Lugo on SERGAS — Servizo Galego de Saúde's center search

900 400 116
Generally Monday to Friday 08:00 - 20:00. PAC (Continued Care Points) offer 24/7 urgent care.

Frequently asked questions

How do I request an appointment with my family doctor in Lugo?
In Lugo, you manage your primary care appointments through SERGAS — Servizo Galego de Saúde. You can make a request online on https://www.sergas.es/A-nosa-organizacion/Cita-medica, by calling 900 400 116 or in person at the reception desk of your local health center. Also, you can use the Sergas Móbil app (iOS and Android).
What is the difference between a family doctor and emergency services?
A family doctor (or general practitioner) is your regular doctor for non-urgent consultations, follow-up of chronic conditions, and referrals to specialists. Emergency services are for situations requiring immediate attention (acute pain, high fever, accident). Using emergency services for non-urgent issues overloads the system.
Can I request an appointment in Galician with SERGAS?
Yes. SERGAS offers full service in both Galician and Spanish, both at their health centers and digital channels. The Sergas Móbil app and website are available in the two official languages of Galicia.
Can I request an appointment for a family member?
Yes. You can make an appointment for a family member (children under 18, older people you care for) using the same channels. You will need their health card number.
How long do I have to wait to see my family doctor?
For non-urgent cases, the usual waiting time is 1 to 3 business days depending on demand in your area. If the reason is urgent but not severe enough for emergency care, you can request it as an 'urgent' appointment.

This procedure in other cities

Official sources and useful links

This guide is for informational purposes only. Always check the official source for current information.