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How to request an appointment with your primary care physician in Palma de Mallorca (2026)

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Cost

Free

Free (National Health System)

Time at office

0 minutes (online or telephone)

Estimated time

Appointment available in 1-3 business days for non-urgent cases

Quick summary

Guide for requesting an appointment with your primary care physician or family doctor in Palma de Mallorca, Balearic Islands. Online, by phone, and at the health center. IB-Salut — Servei de Salut de les Illes Balears system in 2026.

Required documents

  • Health card (TSE or autonomous region card)

    The health card of the Balearic Islands or European Health Insurance Card (EHIC) if you are from another EU country.

  • DNI, NIE or passport

    Patient identification document.

0 €
Free (National Health System) €0.00
€0.00
€0.00

: 2026

Step by step

  • 1

    Request appointment online through the IB-Salut — Servei de Salut de les Illes Balears portal

    Go to official site

    In the Balearic Islands, an appointment with your primary care physician is managed through IB-Salut (Servei de Salut de les Illes Balears). The Balearic health system covers all islands: Mallorca, Menorca, Ibiza and Formentera. You can request a free online appointment on the IB-Salut portal, by calling 871 20 50 50 or visiting your local Health Center.

    !

    Expert tip

    "Bookmark the IB-Salut website to have easy access to online appointment requests."

  • 2

    Call 871 20 50 50 if you prefer the phone

    You can also request an appointment by calling 871 20 50 50. Have your health card and your Health Center number handy.

    !

    Expert tip

    "The best times to call without long wait times are early in the morning (08:00-09:00) or later in the afternoon if the service is available."

  • 3

    Visit your local Health Center

    If you prefer an in-person visit, go directly to the counter of your nearest Health Center in Palma de Mallorca. The reception staff will give you a time slot for your doctor or direct you to a specialist if necessary.

    !

    Expert tip

    "For urgent cases (high fever, severe pain, new alarming symptom) do not request an appointment — go to the emergency department or call 112."

  • 4

    Use the IB-Salut app (iOS and Android) for managing all your appointments

    The IB-Salut app (iOS and Android) lets you request, cancel, and check your appointments, view medical reports, get prescriptions, and more from your mobile device. Download it for free on iOS and Android.

    !

    Expert tip

    "With the app, you can see test results and lab findings without having to call or visit the health center."

Offices and service points - Palma

Health Center — Palma de Mallorca (find yours)

Search your nearest Health Center in Palma de Mallorca on the IB-Salut — Servei de Salut de les Illes Balears center finder

871 20 50 50
General hours: Monday to Friday 08:00 - 20:00. PAC (Continuation of Care Points) are open 24/7 for emergencies.

Frequently asked questions

How do I request an appointment with my primary care physician in Palma de Mallorca?
In Palma de Mallorca, your appointment is managed through IB-Salut — Servei de Salut de les Illes Balears. You can request one online on https://www.ibsalut.es/, by calling 871 20 50 50 or visiting the counter of your local Health Center. You can also use the IB-Salut app (iOS and Android).
What is the difference between a primary care physician and an emergency service?
The primary care physician (or family doctor) is your regular doctor for non-urgent consultations, chronic disease follow-ups, and referrals to specialists. The emergency services are for situations that require immediate attention (severe pain, high fever, new alarming symptom). Using the emergency services for non-urgent issues can overwhelm the system.
How does healthcare work on Formentera and other minor Balearic Islands?
Formentera has its own health center in Sant Francesc Xavier. Patients are referred to Ibiza or Mallorca for specialized care that is not available locally, with transportation covered by IB-Salut. The minor islands have a 24-hour medical coverage service.
Can I request an appointment for a family member?
Yes. You can request appointments for family members (minor children, dependent elderly) through the same channels. You will need their health card number.
How long do I have to wait to see my primary care physician?
For non-urgent cases, the typical wait time is 1 to 3 business days depending on demand in your area. If the reason is urgent but not severe enough for an emergency visit, you can request it as 'urgent' during the appointment.

This procedure in other cities

Official sources and useful links

This guide is for informational purposes only. Always check the official source for current information.