Procesli
ES EN

How to request an appointment with your family doctor in Mahón-Maó (2026)

Verified on:

Cost

Free

Free (National Health System)

Time at office

0 minutes (online or phone)

Estimated time

Appointment available in 1-3 business days for non-urgent cases

Quick summary

Guide for requesting an appointment with your family doctor or general practitioner in Mahón-Maó, Balearic Islands. Online, by phone and at the health center. IB-Salut — Health Service of the Balearic Islands in 2026.

Required documents

  • Health card (TSE or autonomous health card)

    Baleares Health Card or European Health Insurance Card (EHIC) if you are from another EU country.

  • DNI, NIE, or passport

    Patient identification document.

0 €
Free (National Health System) €0.00
€0.00
€0.00

: 2026

Step by step

  • 1

    Request an appointment online through the IB-Salut — Health Service of the Balearic Islands portal

    Go to official site

    In the Balearic Islands, appointments with your family doctor are managed through IB-Salut (Health Service of the Balearic Islands). The Balearic health system covers all the islands: Mallorca, Menorca, Ibiza and Formentera. You can request an appointment online on the IB-Salut portal, by calling 871 20 50 50 or visiting your local Health Center.

    !

    Expert tip

    "Bookmark the IB-Salut website to always have access to the online appointment service."

  • 2

    Call 871 20 50 50 if you prefer the phone

    You can also request an appointment by calling 871 20 50 50. Have your health card and the number of your Health Center handy.

    !

    Expert tip

    "The best times to call and avoid waiting are early morning (08:00-09:00) or late afternoon if the service is available."

  • 3

    Visit your Local Health Center in person

    If you prefer or do not have digital access, visit the counter of your nearest Health Center in Mahón-Maó. The reception staff will give you an appointment with a doctor or refer you to a specialist if necessary.

    !

    Expert tip

    "For emergencies (high fever, acute pain, new worrying symptom) do not request an appointment — go directly to emergency services or call 112."

  • 4

    Use the IB-Salut app (iOS and Android) to manage all your appointments

    The IB-Salut app for iOS and Android allows you to request, cancel, and check appointments, view medical reports, get prescriptions, and much more from your mobile device. Download it for free on iOS and Android.

    !

    Expert tip

    "With the app, you can see the results of lab tests and diagnostic analyses without calling or visiting the health center."

Offices and service points - Mahon

Local Health Center — Mahón-Maó (find yours)

Find your nearest health center in Mahón-Maó using the IB-Salut — Health Service of the Balearic Islands search tool

871 20 50 50
Usually Monday to Friday 08:00 - 20:00. PAC (Continued Care Points) offer 24-hour emergency service.

Frequently asked questions

How do I request an appointment with my family doctor in Mahón-Maó?
In Mahón-Maó, your appointment is managed through IB-Salut — Health Service of the Balearic Islands. You can request it online at https://www.ibsalut.es/, by calling 871 20 50 50 or visiting the counter of your local Health Center. You can also use the IB-Salut app (iOS and Android).
What is the difference between a family doctor and emergency services?
A family doctor (or general practitioner) is your regular doctor for non-urgent consultations, follow-up of chronic illnesses, and referrals to specialists. Emergency services are for situations that require immediate attention (severe pain, high fever, accident). Using emergency services for non-emergencies can overload the system.
How does healthcare work on Formentera and the smaller islands in the Balearics?
Formentera has its own health center in Sant Francesc Xavier. For specialities not available on the island, patients are referred to Ibiza or Mallorca with transportation covered by IB-Salut. The smaller islands have a 24-hour doctor-on-call service.
Can I request an appointment for a family member?
Yes. You can request an appointment for a family member (children, elderly in care) through the same channels. You will need their health card number.
How long do I have to wait to see my family doctor?
For non-urgent cases, the typical waiting time is 1 to 3 business days depending on demand in your area. If it is urgent but not severe enough for emergency, you can request it as 'urgent' when booking.

This procedure in other cities

Official sources and useful links

This guide is for informational purposes only. Always check the official source for current information.