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How to request an appointment with your family doctor in Pamplona (2026)

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Cost

Free

Free (National Health System)

Time at office

0 minutes (online or phone)

Estimated time

Appointment available in 1-3 business days for non-urgent cases

Quick summary

Guide for requesting an appointment with your family doctor or general practitioner in Pamplona, Navarra. Online, by phone, and at the health center. SNS-O — Servicio Navarro de Salud / Osasunbidea system in 2026.

Required documents

  • Health card (TSE or regional health card)

    Navarra health card or European Health Insurance Card (EHIC) if you are from another EU country.

  • ID document (DNI, NIE or passport)

    Patient’s identification document.

0 €
Free (National Health System) €0.00
€0.00
€0.00

: 2026

Step by step

  • 1

    Request appointment online on the SNS-O — Navarra Health Service website

    Go to official site

    In Pamplona, you can make an appointment with your family doctor through the SNS-O (Navarra Health Service – Osasunbidea) system. You can request a digital appointment on the Government of Navarra’s portal, call 848 42 42 42, or use the Mi Salud Navarra app. The service is available in Castilian and Basque.

    !

    Expert tip

    "Save the SNS-O website as a favorite for easy access to online appointments."

  • 2

    Call 848 42 42 42 if you prefer the phone

    You can also request an appointment by calling 848 42 42 42. Have your health card and center of health number at hand.

    !

    Expert tip

    "The best times to call and avoid queues are early in the morning (08:00-09:00) or late afternoon if the service is available."

  • 3

    Go directly to your Health Center

    If you prefer a face-to-face appointment, go directly to the reception desk of your nearest Health Center in Pamplona. The reception staff will give you an appointment with the doctor or refer you to a specialist if needed.

    !

    Expert tip

    "For urgent cases (high fever, acute pain, new concerning symptom) do not request an appointment — go to emergency or call 112."

  • 4

    Use the Mi Salud Navarra app (iOS and Android) for all your appointments

    The Mi Salud Navarra app (iOS and Android) allows you to request, cancel, and check appointments, view medical reports, get prescriptions, and more from your mobile device. Download it for free on iOS and Android.

    !

    Expert tip

    "With the app, you can see test results and diagnostic studies without needing to call or visit the health center."

Offices and service points - Pamplona

Health Center — Pamplona (find yours)

Find your nearest Health Center in Pamplona on the SNS-O — Navarra Health Service search portal

848 42 42 42
Generally Mon-Fri 08:00 - 20:00. PAC (Continuous Care Points) offer 24/7 urgent care.

Frequently asked questions

How do I request an appointment with my family doctor in Pamplona?
In Pamplona, you can make a family doctor appointment through the SNS-O — Navarra Health Service. You can request it online at https://www.navarra.es/es/web/sns-o/cita-previa, call 848 42 42 42, or visit your nearest Health Center’s reception desk. You can also use the Mi Salud Navarra app (iOS and Android).
What is the difference between a family doctor and emergency services?
Your family doctor (or general practitioner) is your regular doctor for non-urgent consultations, chronic disease follow-up, and referrals to specialists. Emergency services are for situations that require immediate attention (severe pain, high fever, accident). Using emergency services for non-urgent issues overwhelms the system.
How do I request healthcare in Basque?
In Basque-speaking areas of Navarra (Basque Zone and Mixed Zone), SNS-O guarantees health care in Basque. You can request it at your Health Center, and they will assign a Basque-speaking professional if available in your quota.
Can I make an appointment for a family member?
Yes. You can make an appointment for a family member (children under 18, elderly dependents) using the same channels. You will need the health card number of the family member.
How long do I have to wait to see my family doctor?
For non-urgent cases, the usual waiting time is 1 to 3 business days depending on demand in your area. If the reason is urgent but not severe enough for emergency care, you can request it as 'urgent' through the appointment system.

Official sources and useful links

This guide is for informational purposes only. Always check the official source for current information.