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How to request a doctor appointment in Mostoles (2026)

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Cost

Free

Free (National Health System)

Time at office

0 minutes (online or phone)

Estimated time

Appointment available in 1-3 business days

Quick summary

Guide for requesting an appointment with your general practitioner in Mostoles. Online, by phone, or at the health center. SERMAS — Madrid Health Service in 2026.

Required documents

  • Health card

    Madrid Health Card or European Health Insurance Card (EHIC) if you are an EU citizen.

  • ID card, NIE, or passport

    Patient identification document.

0 €
Free (National Health System) €0.00
€0.00
€0.00

: 2026

Step by step

  • 1

    Request appointment online at SERMAS — Madrid Health Service

    Go to official site

    Access the official health portal of Madrid and log in with your health card or electronic ID to select a date and time with your doctor.

    !

    Expert tip

    "Save the portal as a favorite on your mobile for easy access when needed."

  • 2

    Call 900 102 112

    You can request an appointment by phone calling 900 102 112. Have your health card at hand.

    !

    Expert tip

    "The best time to call and avoid queues is early in the morning (08:00–09:00)."

  • 3

    Visit the Health Center in person

    If you have no digital access, go to the reception desk of your Health Center in Mostoles. The staff will give you an appointment or direct you to the specialist.

    !

    Expert tip

    "For urgent cases do not request an appointment — go directly to emergency services or call 112."

  • 4

    Use Madrid Salud Digital app

    The Madrid Salud Digital app (iOS and Android) allows you to manage appointments, view medical reports, and request prescriptions from your mobile.

    !

    Expert tip

    "With the app, you can check test results without calling the center."

Offices and service points - Mostoles

Health Center — Mostoles (find yours)

Find your health center in the SERMAS — Madrid Health Service search engine

900 102 112
Monday to Friday 08:00–20:00. PAC (Continuity of Care Point) 24 hours for emergencies.

Frequently asked questions

How do I request a doctor's appointment in Mostoles?
In Mostoles, the doctor's appointment is managed through SERMAS — Madrid Health Service. You can request it online at https://www.comunidad.madrid/servicios/salud/cita-medico, by calling 900 102 112 or in person at the reception desk of your health center.
What is the difference between a general practitioner and emergency services?
The general practitioner attends non-urgent consultations, follow-up on chronic diseases, and referrals to specialists. Emergency services are for situations requiring immediate attention. Use emergencies only for severe cases; using them for minor issues overburdens the system.
Can I request an appointment without a health card?
If you do not have a health card, go to your health center with your ID/NIE and proof of residence. You will be registered in the system and can request an appointment on the spot.
Can I request an appointment for someone else?
Yes. You can manage appointments for children or persons you care for. You will need the health card number of the person.

Official sources and useful links

This guide is for informational purposes only. Always check the official source for current information.