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How to Schedule a Doctor’s Appointment in Alcalá De Henares (2026)

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Cost

Free

Free (National Health System)

Time at office

0 minutes (online or phone)

Estimated time

Appointment available in 1-3 business days

Quick summary

Guide for scheduling an appointment with your primary care physician in Alcalá De Henares. Online, by phone, or at the health center. SERMAS — Madrid Health Service in 2026.

Required documents

  • Health Card

    Madrid Health Card or European Health Insurance Card (EHIC) if you are a citizen of the EU.

  • ID Document

    Patient's identification document.

0 €
Free (National Health System) €0.00
€0.00
€0.00

: 2026

Step by step

  • 1

    Schedule appointment online through SERMAS — Madrid Health Service

    Go to official site

    Access the official Madrid health portal and log in with your health card or electronic ID to select a date and time with your primary care physician.

    !

    Expert tip

    "Save the website as a favorite on your mobile for easy access when needed."

  • 2

    Call 900 102 112

    You can request an appointment by phone at 900 102 112. Have your health card on hand.

    !

    Expert tip

    "The best time to call and avoid queues is early in the morning (08:00–09:00)."

  • 3

    Visit the Health Center in Person

    If you do not have access to digital means, visit the reception desk at your designated health center in Alcalá De Henares. The admission staff will give you an appointment or direct you to a specialist.

    !

    Expert tip

    "For urgent cases, do not schedule an appointment — go directly to emergency services or call 112."

  • 4

    Use the Madrid Salud Digital App

    The Madrid Salud Digital app (iOS and Android) allows you to manage appointments, view medical reports, and request prescriptions from your mobile device.

    !

    Expert tip

    "With the app, you can check test results without needing to call the center."

Offices and service points - Alcala De Henares

Health Center — Alcalá De Henares (find yours)

Search for your health center on the SERMAS — Madrid Health Service search portal

900 102 112
Mon–Fri 8:00–20:00. PAC (Continuity of Care Point) 24/7 for emergencies.

Frequently asked questions

How do I schedule a doctor’s appointment in Alcalá De Henares?
In Alcalá De Henares, you manage your doctor's appointments through SERMAS — Madrid Health Service. You can request them online at https://www.comunidad.madrid/servicios/salud/cita-medico, by calling 900 102 112, or in person at the reception desk of your designated health center.
What is the difference between a primary care physician and an emergency room?
The primary care physician handles non-urgent consultations, chronic disease follow-up, and referrals to specialists. The emergency room is for situations that require immediate attention. Use the emergency room only for serious issues.
Can I schedule a doctor’s appointment without a health card?
If you do not have a health card, go to your designated health center with your ID document and proof of residence. You will be registered in the system and can then schedule an appointment.
Can I schedule a doctor’s appointment for someone else?
Yes. You can manage appointments for children under 18 or people you are responsible for. You will need their health card number.

Official sources and useful links

This guide is for informational purposes only. Always check the official source for current information.