Procesli
ES EN

How to request an appointment with your family doctor in Las Palmas de Gran Canaria (2026)

Verified on:

Cost

Free

Free (National Health System)

Time at office

0 minutes (online or phone)

Estimated time

Appointment available within 1-3 business days for non-emergency cases

Quick summary

Guide for requesting an appointment with your family doctor or primary care physician in Las Palmas de Gran Canaria, Canary Islands. Available online, by phone, and at the health center. System SCS — Servicio Canario de la Salud in 2026.

Required documents

  • Health card (TSE or autonomous health card)

    Canary Islands health card or European Health Insurance Card (EHIC) if you are from another EU country.

  • ID document (DNI, NIE or passport)

    Patient identification document.

0 €
Free (National Health System) €0.00
€0.00
€0.00

: 2026

Step by step

  • 1

    Request an appointment online through the SCS — Canary Islands Health Service portal

    Go to official site

    In Canary Islands, appointments with your family doctor are managed through the SCS (Canary Islands Health Service). The Canary Islands health system serves both the capital islands (Gran Canaria and Tenerife) as well as the smaller islands, offering telemedicine services to facilitate access in areas with less on-site coverage.

    !

    Expert tip

    "Save the SCS website in your favorites to always have easy access to online appointments."

  • 2

    Call 012 (Canary Islands Information Service) if you prefer the phone

    You can also request an appointment by calling 012 (Canary Islands Information Service). Have your health card and the name of your local health center handy.

    !

    Expert tip

    "The best times to call and avoid long wait times are in the early morning hours (8:00-9:00) or late afternoon if the service is available."

  • 3

    Visit your Local Health Center in person

    If you prefer or have no digital access, visit the reception desk of your nearest health center in Las Palmas de Gran Canaria. The admissions staff will give you an appointment with a doctor or direct you to a specialist if necessary.

    !

    Expert tip

    "For emergencies (high fever, severe pain, new concerning symptom) do not request an appointment — go to emergency services or call 112."

  • 4

    Use the SCS Health app (iOS and Android) to manage all your appointments

    The SCS Health app (iOS and Android) allows you to request, cancel, and check appointments, view medical reports, obtain prescriptions, and more from your mobile device. Download it for free on iOS and Android.

    !

    Expert tip

    "With the app, you can see test results and diagnostic analyses without having to call or visit the health center."

Offices and service points - Las Palmas

Health Center — Las Palmas de Gran Canaria (find yours)

Search for your nearest health center in Las Palmas de Gran Canaria on the SCS — Canary Islands Health Service center search

012 (Canary Islands Information Service)
Generally Monday to Friday 08:00 - 20:00. PAC points provide continuous care services 24 hours.

Frequently asked questions

How do I request an appointment with my family doctor in Las Palmas de Gran Canaria?
In Las Palmas de Gran Canaria, appointments are managed through SCS — Canary Islands Health Service. You can request them online at https://www3.gobiernodecanarias.org/sanidad/scs/content/da7da0ec-6fe2-11e0-bfcf-293a17f16c75/CitaPrevia.html, by calling 012 (Canary Islands Information Service), or in person at the reception desk of your local health center. You can also use the SCS Health app (iOS and Android).
What is the difference between a family doctor and emergency services?
The family doctor (or GP) is your regular doctor for non-urgent consultations, chronic disease follow-up, and referrals to specialists. Emergency services are for urgent situations that require immediate attention (severe pain, high fever, accident). Using emergency services for non-emergencies can overwhelm the system.
How does healthcare work on the smaller islands of Canary Islands?
The smaller islands (La Palma, La Gomera, El Hierro, Lanzarote, Fuerteventura, and La Graciosa) have their own health centers with agreements for specialist services unavailable locally through hospitals in Gran Canaria and Tenerife. SCS organizes transfers when needed.
Can I request an appointment for a family member?
Yes. You can request appointments for family members (children, elderly dependents) using the same channels. You will need their health card number.
How long do I have to wait to see my family doctor?
For non-urgent cases, the typical waiting time is 1 to 3 business days depending on demand in your area. If it is urgent but not severe enough for emergency services, you can request an urgent appointment.

This procedure in other cities

Official sources and useful links

This guide is for informational purposes only. Always check the official source for current information.